Refund policy

At REP-WORLD UK, customer satisfaction is important to us.

Due to the nature of our products, all sales are considered final once orders have been processed and shipped.

However, if your item arrives damaged, incorrect, or with a major issue, please contact us within 48 hours of delivery with clear photos/videos and we will review the issue.

We aim to provide high-quality products and will always work to resolve genuine problems fairly.

Please note:
• Shipping delays caused by couriers are outside our control
• Minor cosmetic differences may occur between product photos and final items
• Orders cannot be cancelled once processing has started

For support, contact us directly through our Contact page or WhatsApp support.